We will let you know when the company responds. Learn more about how we share complaint data. With your consent we also publish your description of what happened, after taking steps to remove personal information. We publish information about your complaint (without information that directly identifies you) in our public Consumer Complaint Database.

In some cases, the company will let you know their response is in progress and provide a final response in 60 days. The company will communicate with you as needed and respond to the issues in your complaint. If we find that another government agency would be better able to assist, we will send your complaint to them and let you know. We'll send your complaint directly to the company so it can review the issues in your complaint.

You will receive email updates and can check the status of your complaint. You submit a complaint, or another government agency forwards your complaint to us. Your complaint goes through several steps that help you get a response and help us identify problems in the marketplace. If you are submitting for someone else, you must disclose your relationship to the consumer and that you are submitting a complaint on their behalf.Without this, the company won't be able to respond to your complaint. You will need to provide your address.You will need to provide your name, email, and phone number to create your secure account.

If we can’t send the complaint to that company, we’ll let you know what you can do next.

If you don’t see the company, provide complete contact information for the company.

We will forward your complaint directly to this company and ask for a response.

Select a company from the list in the form.

If you have written authorization, consider attaching it.

If you’re submitting for someone else, note that companies generally require signed, written authorization provided directly by their customer before responding to someone other than their customer.

Attach documents that support the facts like account statements and communications with the company.

Include only the most important dates, amounts, and communications you’ve had with the company.

Be clear and concise about the problem you’re having.

You generally can’t submit a second complaint about the same problem, so include this information to help the company respond to your complaint.

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